Effective Date: 20 December 2024

Welcome to Madhava Store. Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data while using our website.

1. Information We Collect

We collect various types of information to provide and improve our services:

1.1 Personal Data

When you interact with our website, we may collect the following personal information:

• Name
• Email address
• Phone number
• Shipping and billing address
• Payment information (processed securely through third-party payment gateways)

1.2 Usage Data

We collect non-personal data about your interactions with our website, including:

• Your IP address
• Browser type and version
• Pages visited, time, and date
• Referring websites or links
• Other diagnostic data to improve our website’s performance

1.3 Cookies and Tracking

We use cookies and similar tracking technologies to monitor activity and improve user experience. These may include:

• Session cookies (to operate the website)
• Preference cookies (to remember your preferences)
• Analytics cookies (to gather insights on website traffic)

2. How We Use Your Information

We use the collected data for the following purposes:

• To process and deliver your orders
• To manage and personalize your account
• To send order confirmations, updates, or marketing communications
• To analyze website performance and user behavior
• To comply with legal obligations and resolve disputes

3. Sharing Your Information

We value your privacy and do not sell or rent your personal data. However, we may share your information with:

• Trusted service providers (e.g., payment gateways, shipping companies)
• Legal authorities (to comply with legal requirements or protect against fraud)
• Analytics providers like Google Analytics to improve our services

4. Payment Processing

We use third-party payment processors (e.g., PhonePe) to handle transactions. Your payment details are encrypted and securely processed. We do not store your full credit card details on our servers.

5. Security

We implement appropriate technical and organizational measures to protect your data. While we strive to use commercially acceptable means to safeguard your information, no method of transmission over the internet is 100% secure.

6. Your Rights

Depending on your jurisdiction, you may have the following rights:

• Access: Request a copy of your data.
• Rectification: Correct inaccurate or incomplete data.
• Deletion: Request the deletion of your data.
• Objection: Opt-out of specific data uses, such as marketing.
• Data Portability: Receive your data in a portable format.

You can exercise these rights by contacting us at contact@madhavastore.in.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies.

8. Changes to This Policy

We reserve the right to update this Privacy Policy as needed. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: contact@madhavastore.in
Phone: +91 991 638 6166
Mailing Address: 5051, Aachar Street, Chickpet, Tumkuru. Karnataka. 572101.